Frequently Asked Questions

Tidy Bears is dedicated to transforming homes into plush, sparkling dens, radiating comfort and cleanliness. Our mission is anchored in honest communication and setting clear expectations.

We offer residential cleaning, deep cleaning, move-in/move-out cleaning, and our special "Vacay-Ready Departure Clean" for short-term rentals.

Our Premium Cleaning Bundles are curated packages that combine our Initial and General Cleaning with Maintenance Clean sessions. They are designed to provide consistent, top-tier cleaning, ensuring your den remains plush and sparkling throughout.

6 Maintenance Cleans for occasional sparkle touch-ups.

12 Maintenance Cleans for homes that value regular rejuvenation.

24 Maintenance Cleans which represents the pinnacle of our cleaning luxury, tailored for the true Tidy Bear aficionado

Paying upfront not only secures your cleaning sessions but also ensures you benefit from substantial savings. Plus, with everything scheduled in advance, you can relax and look forward to a consistently clean and luxurious den.

Deep cleaning ensures every nook and cranny is spotless, going beyond regular cleaning.

Depending on your home's needs, but typically once every few months or seasonally.

Absolutely! We prioritize eco-friendly cleaning products, ensuring both your home's cleanliness and Mother Nature's well-being.

We believe in empowering our neighbors with plush, sparkling dens. Our mission is anchored in honest communication and setting clear expectations.

Simply visit our website or give us a call. Our friendly team will guide you through the booking process.

Currently, our expertise lies in residential spaces, including homes and short-term rentals. But, if you have a space you'd like us to service, contact our team and we'll see if it's a fit.

Just ensure there's clear access to areas you want cleaned. Our team will handle the rest, transforming your space into a plush, sparkling den.

We believe in adding a touch of fun to our services. The bear theme resonates with the coziness and warmth we aim to bring to every home.

The duration varies based on the size of the space and the type of service chosen. However, our team is trained to be thorough yet efficient, ensuring top-notch results in a timely manner.

Absolutely! Our top-tier den keepers undergo rigorous training to ensure they provide the best service, adhering to Tidy Bears' high standards.

We prioritize our clients' needs. If you have specific preferences or allergies, please inform us in advance, and we'll tailor our cleaning approach accordingly.

It's up to you! While you're welcome to be home, many clients prefer to provide us access and return to a freshly cleaned space.

Our den keepers are carefully vetted, and we maintain open, honest communication with our clients. Your trust and safety are paramount to us.

Certainly! We offer various scheduling options, from one-time cleans to weekly, bi-weekly, or monthly sessions. Whatever suits your needs!

We use a mix of industry-standard and eco-friendly products, ensuring effective cleaning that's gentle on the environment.

We value feedback as it helps us grow and serve you better. If there's any aspect of our service you'd like to discuss, please reach out. We're all ears!

We occasionally run promotions and special offers. Stay tuned to our website or subscribe to our newsletter for the latest deals!

Simply contact our customer service team. We understand that plans can change, and we'll do our best to accommodate your new schedule.

We currently serve our Colorado Neighbors.. If you're unsure whether we cover your location, please reach out, and we'll assist you.

Empowering our neighbors is at the heart of our mission. We actively engage in community initiatives and believe in giving back to the places we serve.

We prioritize eco-friendly cleaning products and practices, ensuring we reduce our carbon footprint and contribute positively to the environment.

We welcome feedback! You can reach out to us via our website, email, or phone. Your insights help us continually improve.

While we aim to be comprehensive, there are certain items or areas we avoid for safety or specialized care reasons. Please discuss any specific concerns with our team.

Quality is paramount to us. Our den keepers undergo regular training, and we have a robust quality-check system in place. Client feedback also plays a crucial role in our quality assurance.

We do our best to accommodate such requests. If you've had a great experience with a particular den keeper, let us know, and we'll try to schedule them for your future sessions.

Our den keepers are trained to handle delicate and antique items with utmost care. If you have specific concerns, please point them out, and we'll ensure they're treated with the attention they deserve.

While our team is equipped to handle most situations, decluttering surfaces and providing clear access to rooms can help optimize the cleaning process.

Depending on availability, we often have slots open within the week of inquiry.

Absolutely! We're pet-friendly and ensure our cleaning products and methods are safe for your furry friends. Just let us know in advance so we can be prepared.

Client privacy is of utmost importance to us. Our den keepers adhere to strict confidentiality guidelines, and we never share client information without explicit consent.

Yes, we do! If you're not satisfied with our service, please let us know. We're committed to making it right and ensuring you're pleased with the Tidy Bears experience. If we miss an item on our checklist we will return to correct it. Every Tidy Bear clean is guaranteed!

Continuous learning is part of our ethos. Our team regularly undergoes training and workshops to stay updated with the latest in the cleaning industry.

Currently, our primary focus is on residential spaces. However, we are always expanding our services. Please contact us directly to discuss any commercial cleaning needs.

Yes, commercial spaces often have different requirements and challenges compared to residential homes. While our expertise is in residential cleaning, we ensure that any commercial projects we undertake are handled with the same level of care and professionalism.

While our mainstay is residential cleaning, we're open to discussing regular cleaning arrangements for commercial spaces. Please reach out to our team for more details.